Server Management
Workstation Management
Network Management
Vendor Management
Trusted IT Leadership Backed
by Real Experience
When you choose Preferred Office Technologies for IT services, you’re not outsourcing to a help desk; you’re partnering with an experienced IT leadership team.
"Experience You Can Measure"
Our IT team brings:
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153+ years of combined IT industry experience
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31 combined technical certifications across Microsoft, cloud, networking, virtualization, and security platforms
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1,680+ hours of ongoing professional training
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Department-wide HIPAA training
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Department-wide CJIS Level 4 Security certification
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Proven experience supporting regulated and compliance-driven organizations
(Certifications and training totals reflect the combined expertise of our entire IT department.)
From day-to-day support to long-term IT strategy, our clients benefit from leadership that understands uptime, security, compliance, and scalability because we’ve built and managed it at scale.
Chief Information Officer
Nathan Hadley
Our Technology Group is led by Nathan Handley, Chief Information Officer, bringing over 32 years of hands-on IT experience and more than 23 years at the Director and CIO level. His background includes supporting highly regulated environments, government agencies, and large multi-location organizations where reliability, security, and compliance are non-negotiable.
IT Manager
David Crawford
Working alongside Nathan is David Crawford, IT Manager, who helps lead a carefully built team of certified technicians trained to support complex business environments with a best-of-breed approach to infrastructure, security, and support.
CASE STUDY
From Network Slowdowns to Scalable Stability: A Managed IT Transformation
When a rapidly growing administrative services firm began experiencing persistent slowdowns and workflow disruptions, their infrastructure could no longer keep pace with expansion. Through a strategic shift to managed IT services, network re-architecture, proactive maintenance, and virtualization, Preferred Office Technologies stabilized performance, eliminated latency, and avoided a costly hardware overhaul. Discover how the right IT strategy turned daily friction into long-term scalability.
Services We Provide
Managed IT Services
Preferred Office Technologies provides Managed IT services across Northwest Arkansas, the Greater River Valley, and the Tulsa metro area. We help businesses keep IT systems efficient, reliable, and aligned with operational goals through our Intelligent Systems approach.
Proactive Managed IT Services for Security and Continuity
Our Managed IT services include proactive monitoring, endpoint management, server management, network support, backup, and disaster recovery. We help reduce downtime, improve system reliability, and strengthen your organization’s security posture.
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Customized Managed IT Services for Your Organization
Every business has different technology needs. Preferred delivers Managed IT services tailored to your infrastructure, users, and processes, giving you a more strategic approach to IT support, planning, and long-term system management.
Managed IT Services with Better Insight and Accountability
With Preferred, Managed IT services are not just reactive support. We provide visibility into system health, technology risks, and performance so your business can make smarter decisions and maintain stronger control over its IT environment.
