top of page

How Preferred Helped Leflore County Detention Center Bounce Back from a Copier Crisis


Brick building with "Dent Department" sign, ramp access, and bright greenery. Paved path beside a road, under a cloudy blue sky.

When a power outage left Leflore County Detention Center without a working copier, Preferred Office Technologies stepped in with fast, stress-free solutions keeping operations running and delivering a seamless upgrade.




Copier Failure in Poteau, OK: A High-Stakes Situation

In environments like detention centers, even minor equipment failures can cause major disruptions. That’s exactly what happened at Leflore County Detention Center in Poteau, Oklahoma, when a sudden power outage rendered their leased copier completely inoperable.


What seemed like a simple fix quickly escalated into a critical situation:

  • Essential workflows were at risk

  • Repairs weren’t guaranteed to hold

  • Replacing the copier mid-lease could mean unexpected costs


That’s when our Fort Smith-based Managed Print Services team jumped into action.


Fast, Reliable Support from Preferred’s Fort Smith Team

When downtime isn’t an option, speed and dependability matter most. Here’s how Preferred responded:

  • Conducted a full equipment assessment and confirmed the copier was beyond repair

  • Delivered a loaner copier immediately to prevent workflow disruption

  • Guided the client through the insurance claim process, avoiding out-of-pocket expenses

  • Provided a technology upgrade with a new, more advanced copier

  • Handled all lease updates and paperwork so the client didn’t have to


Results That Speak for Themselves

Thanks to our quick response and comprehensive support, Leflore County Detention Center experienced:

  • Zero downtime during the transition

  • No unexpected costs thanks to insurance support

  • Improved efficiency with upgraded copier technology

  • Peace of mind knowing Preferred handled everything


Turning a Breakdown into a Breakthrough

What started as a stressful copier failure became an opportunity for improvement. By acting quickly and managing every detail, Preferred helped Leflore County Detention Center stay productive while upgrading their technology without added expense.


Why Arkansas and Oklahoma Businesses Trust Preferred

Whether it’s a copier issue, IT challenge, or cybersecurity concern, Preferred Office Technologies delivers:


✅ Fast, reliable support when the unexpected happens

✅ Cost-effective solutions with no hidden fees

✅ Peace of mind for businesses across Arkansas and Oklahoma


Need copier options, IT support, or cybersecurity solutions in AR or OK?📞 Contact Preferred Office Technologies today to schedule a consultation. (479) 782-7991 or visit https://www.preferred-office.com

 
 
 

Comments

bottom of page