IT Management

Services We Provide

Let's Work Together

Preferred Office Technologies provides a managed IT solution that combines the expertise of your internal IT team with our experienced professionals to provide you with top-notch IT support. With managed IT, your team remains in control of your IT infrastructure, while we supplement your team by providing resources and expertise that complements your existing staff.

A Custom Solution

We understand that each business is unique and requires customized IT solutions. Our managed IT approach allows us to understand your business processes and IT infrastructure to create solutions tailored to your needs. This enables us to work with your existing IT staff to address issues that are specific to your organization, ensuring that your business runs smoothly.

The Best of Both Worlds

Preferred Office Technologies provides flexible managed IT solutions to meet the unique needs of your business. Our services range from project-based support, such as software upgrades and hardware replacement, to long-term partnerships that include full IT management. This approach ensures that your IT infrastructure is well maintained and ready for any challenge that comes your way.

Clear Insights

With Preferred's IT Assessment, we'll provide detailed reporting and metrics, allowing data-driven decisions to be made to best optimize your network with a managed team. We provide clear insights into your network's performance to maintain peak transparency. You'll also have access to our IT Director, who will personally oversee the quality and efficiency of our blended teams.

Trusted IT Leadership Backed
by Real Experience

When you choose Preferred Office Technologies for IT services, you’re not outsourcing to a help desk; you’re partnering with an experienced IT leadership team.

"Experience You Can Measure"

Our IT team brings:

153+ years of combined IT industry experience
31 combined technical certifications across Microsoft, cloud, networking, virtualization, and security platforms
1,680+ hours of ongoing professional training
Department-wide HIPAA training
Department-wide CJIS Level 4 Security certification
Proven experience supporting regulated and compliance-driven organizations

(Certifications and training totals reflect the combined expertise of our entire IT department.)

From day-to-day support to long-term IT strategy, our clients benefit from leadership that understands uptime, security, compliance, and scalability because we’ve built and managed it at scale.

Chief Information Officer

Nathan Hadley

Our Technology Group is led by Nathan Handley, Chief Information Officer, bringing over 32 years of hands-on IT experience and more than 23 years at the Director and CIO level. His background includes supporting highly regulated environments, government agencies, and large multi-location organizations where reliability, security, and compliance are non-negotiable.

IT Manager

David Crawford

Working alongside Nathan is David Crawford, IT Manager, who helps lead a carefully built team of certified technicians trained to support complex business environments with a best-of-breed approach to infrastructure, security, and support.